1. Introduction
Zovirexa LLC respects your privacy and is committed to protecting the personal information of all visitors and customers. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website or purchase our thermal imaging products. By using our website, you agree to the practices described in this policy.
2. Information We Collect
We collect personal information that you voluntarily provide when you place an order, contact our support team, subscribe to updates, or interact with our website. This information is required to process orders, deliver products, and provide reliable customer service.
3. Types of Information Collected
The information we may collect includes your full name, email address, phone number, billing and shipping address, and order-related details. Payment information is processed securely through trusted third-party payment processors and is never stored on our servers.
4. How We Use Your Information
We use your information to process and fulfill orders, communicate order confirmations and shipping updates, respond to customer inquiries, provide support, improve our website and services, and comply with applicable legal and regulatory requirements. We may also send essential service-related communications relevant to your purchases.
5. Information Sharing and Disclosure
Zovirexa LLC does not sell, rent, or trade your personal information to third parties. We may share limited information only with trusted service providers such as payment processors, shipping carriers, and technical partners strictly for operational purposes, order fulfillment, and payment processing, or when required by law.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, improve performance, and understand how visitors interact with our site. You can manage or disable cookies through your browser settings, though some features of the website may not function properly without them.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While no online platform can guarantee complete security, we follow industry-standard practices to safeguard your data.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, meet legal and regulatory obligations, resolve disputes, and enforce our agreements.
9. Third-Party Services
Zovirexa LLC may use third-party services for payment processing, shipping, website analytics, and technical operations. These third parties are required to handle your information securely and in compliance with applicable data protection laws.
10. Your Rights and Choices
You have the right to access, update, correct, or request deletion of your personal information. If you wish to exercise these rights or have concerns about how your data is handled, you may contact us using the details provided below.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be promptly removed from our records.
12. Changes to This Privacy Policy
Zovirexa LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically.
13. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us using the information below:
Business Name: Zovirexa LLC
Address: 4000 Corporate Dr Winchester, KY 40391
Phone: +1 479-721-4664
Email: support@zovirexa.com
Business Hours: Monday to Friday, 9am to 5pm