1. Introduction
Zovirexa LLC is committed to providing reliable, transparent, and timely shipping services to ensure a smooth and satisfactory shopping experience for our customers across the United States. This Shipping Policy explains how orders are processed, shipped, and delivered.
2. Shipping Coverage
Zovirexa LLC currently ships products exclusively within the United States. At this time, international shipping is not available.
3. Order Processing Time
All orders placed on the Zovirexa LLC website are processed within one to two business days after successful payment confirmation. Orders are processed during standard business hours, excluding weekends and public holidays.
4. Estimated Delivery Time
Once an order has been processed and shipped, delivery typically takes between three to seven business days, depending on the destination within the United States and the shipping carrier’s schedule.
5. Free Shipping
Zovirexa LLC offers free standard shipping on all orders within the United States. There are no hidden shipping fees or additional delivery charges.
6. Order Cut-Off Time
Orders placed before 5:00 PM Eastern Standard Time (EST) on a business day are generally processed the same day. Orders placed after this cut-off time will be processed on the next business day.
7. Order Confirmation and Shipping Updates
After placing an order, customers will receive an order confirmation email. Once the order has been shipped, a separate email containing tracking information will be sent so customers can monitor their shipment.
8. Shipping Carriers
We work with trusted and reputable shipping carriers to ensure safe handling and timely delivery of all orders.
9. Order Tracking
Tracking details are provided via email after the order is shipped. Customers can use the tracking number to follow the status and progress of their delivery.
10. Shipping Address Responsibility
Customers are responsible for providing accurate and complete shipping information at checkout. Zovirexa LLC is not responsible for delays, delivery issues, or lost packages resulting from incorrect or incomplete shipping addresses.
11. Lost or Damaged Shipments
If an order is lost or arrives damaged during transit, customers should contact our support team as soon as possible. We will assist in coordinating with the shipping carrier to investigate the issue and provide appropriate support where applicable.
12. Shipping Limitations
We do not ship outside of the United States and are unable to process international orders at this time.
13. Customer Support
For questions, concerns, or assistance related to shipping, please contact us using the information below:
Business Name: Zovirexa LLC
Address: 4000 Corporate Dr Winchester, KY 40391
Phone: +1 479-721-4664
Email: support@zovirexa.com
Business Hours: Monday to Friday, 9am to 5pm